Returns & Exchanges
At Aer, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is effortless and worry-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original box with all tags attached and include the printed return authorization slip inside the package.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, we will process your refund or ship your new exchange within 5-7 business days.